In just a couple of weeks there is the Convergence EMEA in Denmark. I'll attend this convergence again and I am looking forward to meeting many of the readers of my blog. On this convergence you can find me at the CRM Booth many times, but there is one place for sure where you can find me. That will be the session IDCRM05: "Microsoft Dynamics CRM: Ask the Community Experts".That session is going
Thursday, 30 October 2008
Wednesday, 29 October 2008
CRM 5.0 Features
Posted on 15:11 by Unknown
Now that CRM 4.0 is available for almost a year, it is good to start thinking about what investmenst you will make in the coming period and which functionality can wait until the v.next has been released. In this topic I'll list some of the most interesting features that Microsoft has said to be working on:- Adding auditing capabilities out of the box- Deeply integrate SharePoint with CRM for
Wednesday, 15 October 2008
Social Media and CRM
Posted on 06:05 by Unknown
Although we're in the middle of web 2.0, most companies do not integrate social media in their organizations, including CRM. Avanade has concluded this based on a research which has been conducted under more than 500 global executives.There are a lot of interesting facts published in the press release which can be downloaded from the CRM Social Media website of Avanade.
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